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Topdanmark job openings in houston tx
Topdanmark job openings birmingham
Topdanmark job openings in louisiana
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Topdanmark job openings in houston
Topdanmark job openings glasgow
Topdanmark today has 2500 employees, 540 claims handlers and receives about 1 million telephoneinquiries a year. 4
5. ID 1 The strategy of TopdanmarkWe want to develop and improve the customersexperience. We want to be a dynamic company, thatpromotes personal- and professional development. Wewant to standardize the goal of the management and theemployees, with those of the shareholders. 5
6. ID 2 The mission and goals of TopdanmarkWe will improve our position in the Danish insuranceindustry. We will have an expense ratio, lower than thegeneral marked level. We want to keep profitablecustomers by delivering a high level of customer want to be able to attract and keep qualifiedemployees. 6
7. What dælen do we do? Every forth citizen, every sixth business and half of allDanish farmers is insured at Topdanmark. We have insuredthe danes for over 100 years, therefore we constantly try toadapt our insurances to fit the modern citizen. Room mustbe made, to live life as you wish – we are you helping handfor you to do so.
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Job opening ApplyNI Hired It's up to you now or rejecte d Selection 1. 2. 1. Intervie Intervie w & test w 15
16. Meet Lars – Businessand industry Former CBS'er – 1996 head deputy in theinformation sponsible for all intern andextern pdanmark gave Lars theopportunity to study for a MBAin London – where he finishedwith an average of A-We still have him! 16
17. Are you our next colleague? Send your application today to: 17
18. Appendix 18
19. 19
20. Annual report 20
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"Our customers have made it clear that they want self-service channels when interacting with us, and conversational AI is an ideal way to meet this demand. " In December 2018, Topdanmark launched Globus, an advanced virtual insurance agent built on 's conversational AI technology. The virtual agent, developed in conjunction with professional services firm Deloitte, specializes in automating customer interactions centered around travel and car insurance. To date, Globus can answer over 500 questions, helping reduce the volume of traffic that human support staff needs to contend with, freeing them up to assist with more complex customer queries. "In developing Globus, we wanted to ensure its ability to assist our human agents, losing none of the customer service quality that we are known for, " notes Juel. "It's equally as important for it to excel at what it is good at now; solving simple requests on a large scale, with the flexibility to make changes ourselves. " When Globus is queried with complex travel insurance questions, it is able to identify, for example, whether or not a customer is covered when skiing.